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Celebrating 25 Years of Groundsure

In 2001, Groundsure was born into a property market on the cusp of transformation.

 

Since 2001, Groundsure has been helping people make confident property decisions—but the landscape we operate in today looks very different from where we began. Our story starts at a pivotal moment for the UK property market, shaped by significant changes in environmental law. The introduction of Part 2A of the Environmental Protection Act 1990 brought new responsibilities for local authorities and, crucially, for property owners themselves. For the first time, liability for contaminated land could fall not just on polluters, but on current homeowners, creating an urgent need for better environmental due diligence.

It was within this shifting regulatory environment that Groundsure was founded. As environmental searches became an essential part of property transactions, we set out to provide something the market lacked: clear, comprehensive, and reliable environmental risk information. At the time, conveyancers relied heavily on local authority searches, which only identified land already formally designated as contaminated. This left a significant gap—risks that had not yet been officially recognised could still carry serious financial consequences. Groundsure emerged to bridge that gap, equipping solicitors, lenders, and homebuyers with the insights they needed to manage risk with confidence.

In those early days, the environmental search market was limited in both choice and capability. A single dominant provider, fragmented products, and inconsistent data made it difficult for professionals to deliver clear advice to clients. Environmental risks were narrowly defined, with contaminated land the primary focus, while issues like flood risk were only just beginning to gain attention. Data itself was often incomplete, outdated, and rarely specific to individual properties.

Groundsure challenged that status quo. By introducing innovation, improving data quality, and raising reporting standards, we helped reshape environmental risk assessment in property transactions. From the outset, we took a forward-looking approach, anticipating regulatory developments and embedding best practice before it became formalised. Whether in flood risk or, more recently, climate change, Groundsure has consistently worked to stay ahead of the curve, ensuring our customers are equipped for both current and emerging risks.

Technology has played a central role in this transformation. In 2001, reports were manually compiled, drawing on paper maps and early digital datasets, and often delivered by post. Today, our systems are cloud-based, automated, and capable of processing vast volumes of data with speed and precision. Over the past 25 years, we have digitised more than 1.6 million historic Ordnance Survey maps and analysed tens of millions of environmental data points. We now deliver over 2,500 residential searches every day, supported by advanced in-house systems that prioritise data quality, scalability, and resilience.

Despite this technological evolution, one thing has remained constant: the importance of expert human insight. Automation has enhanced our efficiency and consistency, but it is our people who ensure the accuracy, interpretation, and usability of the information we provide. This balance between technology and expertise continues to define our approach.

From a small start-up, Groundsure has grown into the UK’s market leader in residential environmental searches. Achieving a 51% market share in 2017 marked a major milestone, and our growth has continued since then. Today, we are a trusted partner to major UK lenders including Barclays, NatWest, and Santander, and we work closely with conveyancers and channel partners to ensure our products reflect the real-world needs of the industry. These relationships have evolved from transactional beginnings into collaborative partnerships, with customer feedback playing a central role in shaping our products and services.

Innovation has been a constant throughout our journey. From our original Homebuyers Report to the launch of Avista in 2017—the first true all-in-one environmental search—we have focused on simplifying the conveyancing process while expanding the scope and depth of environmental insight. More recently, we have led the way in climate risk assessment, recognising early on that understanding how risks may change over time is essential for homeowners, lenders, and insurers alike.

Our journey has not been without its challenges. In the early years, accessing high-quality data and competing with established players required determination and creativity. The global financial crisis tested our resilience at a formative stage, but it also reinforced our commitment to long-term value and product excellence. These experiences have helped shape the business we are today—agile, innovative, and focused on delivering meaningful outcomes for our customers.

Beyond technology and market growth, our culture has been a defining factor in our success. Groundsure is built on a foundation of integrity, expertise, and collaboration, with a clear purpose: to help people make positive, sustainable, and responsible land and property decisions. This commitment was formally recognised in 2023 when we became a certified B Corp, reflecting our dedication to environmental responsibility, transparency, and social impact.

As we celebrate 25 years, we also look ahead. The property market continues to evolve, with new challenges and opportunities emerging—from climate change to advances in data and technology. Groundsure remains committed to leading that evolution, raising standards, and delivering the insights our customers need to navigate an increasingly complex world.

We’re proud of how far we’ve come—but we’re even more excited about what comes next. Groundsure is 25 years strong, and just getting started.

Catherine Shiers

Customer Engagement Director

Date: April 15, 2026

Catherine joined Groundsure in 2011 as a GIS Technician and has taken on various roles before becoming Customer Engagement Director in 2025. As Customer Engagement Director, Catherine is responsible for Groundsure’s marketing, customer support and technical communications teams. She has overall responsibility for developing and executing strategies that enhance customer satisfaction, loyalty and brand advocacy across all Groundsure markets.

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